LoopsOverall score
Total reviews
2,041
vs last month
+0.3 ↑
4.7
1,284
Yelp
4.3
392
Tripadvisor
4.6
218
4.8
147
Best coffee spot in the city. Staff always remembers our order!
12mWaited 40 mins for a table on a Tuesday. No warning given.
1hLovely atmosphere and great food. Slightly slow service.
2hEvery review.One dashboard.
Unify reviews from Google, Yelp, Tripadvisor, Facebook, DoorDash, and Uber Eats, understand what guests are saying with AI, and act before small issues become public problems.
Your reviews are scattered across platforms. You're missing the big picture.
847 reviews
↓ 0.3 vs last month
One bad week on Yelp can cost you months of bookings
Google, Yelp, Tripadvisor, Facebook, DoorDash, Uber Eats — your guests leave reviews everywhere, but you're checking each platform manually, days late. By the time you spot a pattern, the damage is already done. Loops brings every review into one place so you can act the moment it matters.
See your reputation score in real timeWorks for
your business
Know what guests say before they stop coming back
Collect reviews from every connected platform in one feed. Spot service, food, and ambiance complaints the moment they're posted and respond before it hurts your rating.
Turn shopper feedback into your competitive edge
Understand exactly what customers praise and complain about across every store. Identify product gaps, staff issues, and experience wins with AI-clustered review themes.
See every location's reputation at a glance
Compare star ratings, review volume, and sentiment across all your sites. Identify which locations need attention and which are setting the standard -- all from one dashboard.
Up and running in
under 30 minutes
Find your business and connect platforms
Smart platform detection connects your listings in minutes. Reviews from every channel land in one place automatically.
AI reads between the lines
Loops groups reviews by theme — service speed, food quality, cleanliness, atmosphere — and scores sentiment across each. Themes power your dashboard, inbox filters, and Pulse report.
Act fast, protect your rating
Email alerts and weekly digests keep your team in the loop. AI-drafted replies in your brand voice, ready when you are.
Why operators choose Loops
Built for operators
Designed for owners, managers, and front-of-house teams. If you can read a review, you can run Loops. Setup takes minutes and insights keep flowing on their own.
Learn moreAI that spots what you'd miss
Our models are trained on hospitality and retail review patterns. They surface emerging complaints before they compound — and tell you exactly which issues are costing you repeat customers.
Learn moreScales with your locations
One store or fifty — add each location and get a unified reputation score alongside individual site breakdowns. Benchmark, compare, and prioritise where to focus first.
Learn moreCommon questions
Everything you need to know before getting started.
Your reputation is your revenue.
Start your 7-day free trial — connect your first location in minutes and see what your guests are really saying.