LoopsProduct
One dashboard for every review, every platform, every location.
Loops connects your review platforms, reads what customers are saying with AI, and puts the signal you need in one place — so you can protect your reputation without checking six apps.
Integrations
Every platform your customers review on
Connect once per location. Reviews from Google, Yelp, Tripadvisor, Facebook, DoorDash, and Uber Eats flow into Loops automatically.
Sync Google reviews and owner reply status. Your listing is detected automatically when you add a location.
Monitor ratings across your Yelp listings alongside every other channel in one inbox.
Track hospitality-specific themes like food, service, and atmosphere on your property listing.
Collect star ratings and text reviews from your Facebook business pages in the unified feed.
Bring delivery feedback into the same inbox as dine-in and reservation reviews.
See Uber Eats ratings and comments next to your other platforms — one place to triage.
Unified inbox
Every review, one feed
Every review from every platform in one chronological feed — filter by location, rating, sentiment, or theme. Triage faster, share views with your team, and never lose track of a guest who took the time to write.
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AI theme clustering
Know exactly what guests are complaining about
Loops reads every review and surfaces recurring themes — wait times, food quality, parking, staff attitude — with trends week over week. See what's improving and what needs attention before it shows up in your star rating.
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Multi-location dashboard
Compare every location at a glance
Running two sites or twenty? See all your locations ranked by reputation score, review velocity, and sentiment trend. Spot the outlier before its rating damages your brand.
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Pulse report
A weekly briefing built from your real reviews
Pulse turns your review data into a health score, sentiment breakdown, AI narrative, and theme intelligence — with one-click links into the inbox for any theme worth investigating.
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Alerts when it matters
Get email alerts when critical reviews arrive and a weekly digest of what guests are talking about — so you act while it still matters.
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Review response
Respond faster with AI-drafted replies
Draft personalized responses in seconds. Choose your tone, refine the suggestion, and keep every thread organized — so your team replies faster without losing the human touch.
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Your reputation is open 24/7. So is Loops.
Reviews post around the clock. Loops monitors everything in real time and makes sure you never miss the moment that matters.