Trust & security

Security

This page will describe how Loops protects your reputation data and keeps the platform secure.

Coming soon

We're finalizing this page. The outline below shows what will be covered. Questions in the meantime? Contact support.

Planned sections

1
Infrastructure
Cloud hosting, encryption in transit and at rest, and how we isolate customer data.
2
Authentication & access
Account sign-in, organization-scoped access, and principles for team permissions.
3
AI & data handling
How review data is processed for AI features and what is not used for model training.
4
Payments
How billing is handled through Stripe and what payment data Loops stores.
5
Monitoring & incident response
How we detect issues, respond to security events, and communicate with customers.
6
Report a concern
How to contact us if you discover a vulnerability or have a security question.